Winners of the Most Outstanding Local Business award
The Northern Beaches Local Business Awards are conducted over an eleven week period. Throughout the program editorials in local newspapers feature the Awards. The program sponsors keep readers up-to-date with the awards progress.
Finalists are determined by the number of nominations received from the public. The businesses that received the highest number of nominations are selected. There is no cut-off point as the number of nominations received varies for each category.
For most categories, independent mystery shoppers will visit each finalist anonymously and assess the business using detailed criteria. They will rate the performance of the business in the areas of:
- Presentation
- Products
- Value for money
- Customer Service
To proceed to the main stage of the judging process, five qualifying criteria must be met.
- Is the business identified with clear signage?
- Is the overall appearance clean and well maintained?
- Are staff appropriately dressed
- Is the customer acknowledged on entering?
- Are displays neatly presented?
Finalist Judging Criteria
- Presentation
- Products
- Value For Money
- Customer Service