Terms and conditions

/Terms and conditions
Terms and conditions2016-11-09T22:35:46+00:00

  • 1.2 Miracle Movers is not responsible for handling damage occurred during handling, packaging and transport of the clients possessions.
  • 1.3 The client accepts full responsibility for the packaging of their possessions into boxes and is aware that although Miracle Movers will take extreme care damages do occur and Miracle Movers are not responsible, unless the goods were packed and unpacked using Miracle Movers Packing Service.
  • 1.4 Miracle Movers will only be liable for loss or damage resulting solely from their negligence and liability will be capped at $100 per item. If liable for such damages the client will provide written notice within 7 days of relocation.
  • 2.1 Due to the nature of work Miracle Movers may need to send additional relocation consultants to complete a job, and a reasonable extra charge may occur.
  • 2.2 If relocation consultants have to wait to gain access to an address then the client will continue to be charged the hourly rate.
  • 2.3 The minimum charge for all relocations is 2hrs (charged at the hourly rate).
  • 2.4 Miracle Movers are entitled to charge for additional expenses such as parking fines, parking fees, tip fees, tolls, traffic control etc.
  • 2.5 Miracle Movers are entitled to carry the client’s goods by any route and by any means they see necessary.
  • 2.6 Miracle Movers may arrange for subcontractors to carry out work if needed and additional fees may be charged for these additional services.
  • 2.7 If the job varies in accordance to the job quoted Miracle Movers will be entitled to charge additional fees.
  • 3.1 Miracle Movers will not remove any article or substance which is or may become dangerous, combustible, explosive, or hazardous in any way, and are entitled to refuse to carry goods at our discretion
  • 3.2 The customer will give written notice of anything fragile, brittle, and precious or of extreme value where extra care may be needed for safe transit.
  • 3.3 All customers will complete a written inventory form prior to commencement of relocation & any additions once the relocation has begun may incur extra fees to be charged.
  • 3.4 If a relocation date is agreed upon by both Miracle Movers and the client and such date needs to be altered by the client Miracle Movers are entitled to charge additional fees if necessary.
  • 4.1 Neither party will be liable for delays in time etc due to unforeseen circumstances, beyond the control of either party, including weather, travel delays, industrial disputes etc.
  • 4.2 Miracle Movers will not deliver goods to anyone other than the client or an authorised person (this must be in writing prior to the relocation)
  • 4.3 Miracle Movers will not be held responsible for any damages to goods with existing repairs, or previous damage, nor will they be responsible for IKEA furniture.